Privacy Policy
Effective Date: February 15, 2024
At Stellar Performance (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.
By using our site or services, you agree to the terms of this Policy. If you do not agree, please do not use our services.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it periodically.
We collect information in the following ways:
a. Information You Provide
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Appointments & Memberships: When you book services, register, or inquire about our offerings, we may collect your name, contact details, health and fitness goals, and payment information.
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Forms & Correspondence: If you contact us directly (e.g., via email or contact form), we will collect your name, email address, and any other information you voluntarily provide.
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Newsletter Signup: When subscribing to our newsletter, we collect your name and email address.
We use your information to:
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Deliver and manage our services
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Communicate with you regarding appointments, promotions, or updates
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Process payments and refunds
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Personalize your experience and improve our offerings
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Conduct internal analytics and marketing
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Meet legal, regulatory, or contractual obligations
We may share your information with:
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Service Providers (e.g., for payment processing, email distribution, or website hosting)
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Third-Party Scheduling Platforms, if applicable, to help manage bookings
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Law Enforcement or Legal Requests, when required by law
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Analytics & Advertising Partners, for site optimization and marketing (non-personally identifiable data unless consent is given)
We do not sell your personal information.
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Email Preferences: You can unsubscribe from marketing emails by using the “unsubscribe” link in our emails.
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Access & Updates: You may update or correct your personal information by contacting us directly.
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Cookies: You may disable cookies via your browser, though some features of our site may not work as intended.
We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure. Please use caution and keep your login information confidential.
Our services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we discover such data, we will delete it promptly.
Our website may contain links to external websites. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a revised “Effective Date.” We recommend reviewing it periodically.
For questions, feedback, or concerns about your privacy, please contact:
Stellar Performance
📧 sp.kinesiology@gmail.com
📍 Vancouver, British Columbia